Andraé Alexander · Content Systems and Operations Designer

I turn complex, data-heavy products into operational frameworks and scalable architecture that drive simple, trusted experiences.

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Current role

Developing AI strategy, establishing semantic and LLM governance at dunnhumby. 

Selected work

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Royal London

Optmising content systems for vulnerable customers: Aligning compliance and design at scale

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Smart Pension

Scaling design operations to reduce processing time by 70% for 1.5m members

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BBC

Consolidating knowledge management and internal services for 20K employees

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Smart Retire

Architecting governance to support user comprehension: Saving £300K in development costs

Let's talk.

I’m always happy to chat about user-focused roles, content systems, design operations, and product strategy.

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